Privacy Policy

Arabic Letters Technology Company is a duly registered Lebanese Company, Registration Number: 3760758. Our physical address is:
El Mina, Real Estate no.1338
Tripoli – North Lebanon

The Privacy Policy detailed below for Arabic Letters Technology applications and its website.

At all times, it is required to ensure the security and confidentiality of the Personal Data you provide to us.
This Privacy policy covers how we use your personal information. We take your privacy seriously and will take all measures to protect your personal information.
Any personal information received will only be used to fill your order. We will not sell or redistribute your information to anyone.
By using our website, you hereby consent to our Privacy Policy and agree to its Terms and Conditions.
This applies to all users including schools, teachers, students, parents.

• How We Collect and Use Information
We may require you to provide Arabic Letters Technology with certain identifiable information related to you (“Personal Data”), including but not limited to (1) your name in full, mail and electronic mail addresses; (2) billing information (such as credit card number, cardholder name and expiration date; (3) registration for Services and consent; (4) device type, device ID; (5) information required for purchasing a product of service; You agree to this Privacy Policy and give your express approval and acceptance of its terms and to the processing of your Personal Data according to this Privacy Policy. Any information that we obtain and/or request will be retained by us and used as described in this Privacy Policy in order to provide, and support our products and Services to you and better tailor the features and future potential features and opportunities.

• Use of Cookies
Cookies are known as a small amount of data that are commonly used as anonymous unique identifiers including third party cookies and similar technologies such as identifiers from, mobile devices (including Android Advertising ID and Advertising Identifier for iOS) or other third-party identifiers, together. These are sent to you after you log into Arabic Letters Technology via your account through iOS or Android or any other identifier, either through your phone, host computer or other device you use to log on to this application and are stored on your device’s internal memory.
These cookies are used to validate all interactions such as storing user preferences in order to enhance our service quality. When cookies are sent to your device, you will have the immediate choice to either accept or disable these cookies. However, disabling cookies may affect your ability to use the Services.

• Log Information
Our Service is programmed to automatically record specific types of information after logging on to a provided service through the application, such as all interactions with a service Internet Protocol Address (but in limited cases only), device name, operating system version, the configuration of Arabic Letters Technology application when utilizing our Services, the specific date and time of your request, and the language of the selected internet browser.

• Payments

You represent and warrant that if you are making any payments relating to the Service, any payment information you provide is true, correct and complete. “User(s)” or “you” will pay the charges incurred for the use of the Service at the posted rates, including any applicable taxes, via the Site or Mobile Application. Payment via the Site or Mobile Application shall be completed through a secured payment gateway. All payment must be made in full in order to use the full Service provided. If you make a payment for our products or services on our website, the details you are asked to submit will be delivered directly to our payment provider via a secured connection.
The cardholder must retain a copy of transaction records and merchant policies and rules.
We accept payments online using Visa and MasterCard credit/debit cards in USD.
All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared,
rented or leased to any third parties.

• Refund

100% money-back guarantee. If you are not 100% satisfied with your purchase, within 3 days from the purchase date, we will fully refund the cost of your order.

• Delivery
Upon receipt of your order, the services will be performed to you in accordance with the terms applicable to the services that you purchased. The nature of the services you purchased and the date of your purchase may impact the timing of the performance of the services. The services will be deemed to be successfully delivered to you upon the performance of the services.

• Children Privacy
We do not knowingly collect personally identifiable information from children under the age of 16. In the case we discover that a child under 16 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

• How to Contact Us
If you have any queries in respect of this Privacy Policy or data collection and use, you may reach us at our office: Tripoli, Azmi St, Wraide Bldg. 10^th floor. Opening hours: Monday – Saturday: 9:00 AM until 5:00 PM.